Refunds and replacements

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All our products are covered by a life-time no-quibble guarantee.

We get very few returns and many of those are caused by format issues with certain makes/models of DVD player. If your new product doesn’t play properly, please contact our technical team on 01948 780114, and we will endeavour to sort out any format issues and send you a copy that will play on your player. If your product gets accidentally damaged or stops playing for any reason at any time in its lifetime, just tell us and we will replace it free of charge.

If you are not 100% satisfied with your purchase, just return it to us within 28 days of making the purchase, telling us the reason, and we will issue a full refund.

 

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